• First Fed customers must first apply for Online Banking to be able to access their accounts online.  To apply, click on the “Sign Up Today” link from our home page and complete the application.  Applications may take up to two business days to process.
  • Check to make sure your CAPS LOCK button is in the off position to input your password correctly.

 

  • Your password requires 6 to 14 characters. It must include one special character, one number, one capital and lowercase letter. Example: Password1*

 

  • Can’t remember your password –  Click on the "Forgot Password" or "Forgot Login" link.  Enter one of your registered phone numbers and your user name.  If you are locked out or having trouble resetting your password, you need to call us at (360) 417-3204 during regular business hours for verification, and we will reset your password at that time.  Business hours are Monday – Friday 8 a.m. to 6 p.m. and Saturday 9 a.m. to 1 p.m.

 

  • If you forgot your user name - you can click on the "I forgot my username" link and enter your e-mail address.  Your user name will be sent to you.  You must use the e-mail address that is associated with your Online Banking account.